Privacy Policy

Last Updated: August 2026

Welcome to Palazzo Sogni. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in our services. This includes:

• Booking Inquiries: Name, email address, phone number, check-in/check-out dates, and suite preferences submitted through our booking form.
• Contact Information: Name and email when you reach out via email or phone.
• Usage Data: Automatically collected information such as your IP address, browser type, operating system, pages visited, and time spent on our website.

2. How We Use Your Information

We use the information we collect to:

• Process and respond to your booking inquiries
• Communicate with you regarding your reservation or stay
• Send administrative information (booking confirmations, check-in details)
• Improve our website and user experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information with third parties for their promotional purposes. Your data is strictly used for ensuring a premier hospitality experience at our Palazzo.

We may share your information only in the following circumstances:

• With service providers who assist in operating our website (hosting, analytics)
• When required by law or to protect our legal rights
• In connection with a merger, acquisition, or sale of assets (with prior notice)

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies, though some features of our site may not function properly without them.

5. Data Retention and Security

We retain your personal information only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We implement appropriate technical and organizational security measures to protect your data, including HTTPS encryption and secure hosting on Cloudflare's global network.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your personal data
• Request data portability

To exercise any of these rights, please contact us at studiodevcore@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policy of every site you visit.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: studiodevcore@gmail.com
• Phone: +91 9400127085
• Address: Piazza del Duomo, 50122 Firenze FI, Italy